Phone 0845 86 86 888 or 01179 118 139 Today!

Gym Ratz - (Bodybuilding Supplements UK)
Gym RatZ,
199 Avonmouth Road,
Avonmouth,
Bristol
BS11 9EG
United Kingdom
Tel: 0845 86 86 888
Fax: 0870 47 11011
 
Policies/Statements
 
No Spam Policy
We will NEVER use or disclose any information given in respect of orders or enquiries for any other purpose than those related directly to each individual order. NOTE* Use of Hotmail e-mail addresses may delay or prevent shipment of order due to fraudulent use and frequently non-deliverable Hotmail accounts.

Returns and Refunds
Any goods returned within 14 days of purchase will be refunded providing goods are un-opend and returned in an "As New" condition.
We will not be able to refund cost of delivery; where delivery was not charged for, the actual cost of delivery will be deducted from cost of sale prior to refund.
All returns are subject to a 15% re-stockage fee, to be deducted from refundable amount.

NOTE - We can not offer refunds on supplements and supplemental products due to the nature of the product.

Shipping Policy

*NEW - FREE DELIVERY - Free Delivery is currently to mainland UK. Other destinations as follows-

Mainland England, Scotland & Wales (any weight) FREE.
N. Ireland, IOW, IOM, Channel Islands - (under 1Kg) FREE
NI, I-O-M, I-O-W, Channel Islands (Orders between 1Kg under 6Kg) = £7.95
NI, I-O-M, I-O-W, Channel Islands (Orders between 6Kg to 20Kg) = £11.95
International (Europe Only) (Less than 500g) = £6.95 (Any increased cost will be confirmed by e-mail)

Note - Where items are returned as not required total amount refunded will be exclusive of actual shipping charge (£3.95 for postal items £7.05 for items shipped by carrier)

Wherever possible all goods are shipped on the same day, (or the following working day if carriers already collected). For Larger items this is by 24hr carrier and smaller items 1st class recorded delivery Where we are out of stock of a required item(s) we will ship as soon as stock becomes available. All goods are sent by a form of delivery that requires the goods to be signed for on delivery. All goods not deliverable will be returned to us, and will require additional payment (not subsidised) to cover cost of re-delivery. (See returned shipping costs above)


NOTE We ONLY ship goods to the registered card holder at the Registered card holder's address as held on file by your card issuing bank. Any deliveries requested to an alternative address will ONLY be made once the card holder has registered that address with their issuing bank. This is to protect customers and ourselves from the ever increasing risk of Credit Card fraud. Please do not attempt to purchase goods without the above procedure in place. Failure to comply will result in termination of order.


We appreciate your co-operation in this matter.


Home  ] About Us  ] Catalogue  ]
Shopping Basket  ] Policies/Statements

NO SPAM - FREE VIP offers for subscribers only !
NO SPAM
- FREE Diet & Nutritional advice, Latest news!
NO SPAM - FREE Muscle development and/or Fat Loss course!

First Name:
Last Name:
Email:
Yes

The ultimate fitness equipment review site

Gym Ratz - (Bodybuilding Supplements UK)
Gym RatZ,  199 Avonmouth Road,  Avonmouth,   Bristol,  BS11 9EG   United Kingdom
Tel: 0845 86 86 888   Fax: 0870 47 11011