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| Policies/Statements |
| Delivery of goods by carrier. |
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All goods delivered on behalf of Gym Ratz by any
third party carrier are insured against damage during door-to-door transit/delivery.
The receiver of the goods should carefully inspect all packaging for signs of
damage or apparent damage upon receipt of goods. If the packaging is in anyway
whatsoever, torn, crushed, missing in part or whole, or the goods themselves are
damaged in anyway whatsoever, or missing in part or whole, then the third party
Carrier's delivery note should not be signed as 'RECEIVED IN GOOD CONDITION'.
If the receiver of the goods is unsure or suspect about the goods having been
damaged, then the third party Carrier's delivery note should not be signed! Instead,
the receiver should clearly write on the delivery note 'GOODS RECEIVED DAMAGED'
and include all details of the damage (including carton numbers, item descriptions
and a description of the damage/missing parts). UNDER NO CIRCUMSTANCES SHOULD THE RECEIVER ACCEPT ANY DAMAGED GOODS AND SIGN FOR THEM AS PER NORMAL DELIVERY. FAILURE TO INSPECT DELIVERED GOODS UPON ARRIVAL WILL INVALIDATE ANY CLAIM AGAINST THE CARRIER AND A CLAIM FOR COMPENSATION! This does not affect your statutory rights as a consumer |
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| Returns and Exchanges |
| All goods may be returned within 14 days of purchase for a full product refund excluding cost of delivery. Returns will only be accepted by prior arangement and subject to a 15% re-stocking fee. It is the purchasers responsibillity to ensure goods return un-damaged , and in a re-saleable condition. Adequate insurance cover should be taken out in case of goods returning damaged or un-saleable. Should goods return damaged, the returnee should claim for cost of goods from their carrier. |
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| Delivery Times |
| Delivery: The delivery time stated on this web site is an estimate only and shall not be considered a contractual obligation. The Company shall not be liable for any loss or damage sustained by the Buyer due to the Company's inability to maintain the delivery times so stated. The Goods will be at the Buyers risk when delivered to the Buyer (please refer to note 'DELIVERY OF GOODS BY A THIRD PARTY CARRIER'). The Company's obligation to deliver Goods is subject to circumstances beyond the Company's control as (but not limited to) strike, floods, fires, machine breakdown or any other conditions of force majeure. |
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Gym Ratz - Gym Equipment UK
Gym RatZ Gym Equipment , 199 Avonmouth Road, Avonmouth, Bristol, BS11 9EG UK Tel: 0845 86 86 888 Fax: 0870 47 11011 |
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