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Product Reviews for WATERROWER Oxbridge (Cherry)

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Showing Product Reviews 1 to 4 of 4

Same price as John Lewis but free heart rate kit

Review submitted on 4th May 2010 by John Samson

I recently purchased a Waterrower Oxbridge from Gym Ratz after visiting John Lewis and finding Gym Ratz offered the same price and warranty along with next day delivery and the added incentive of a genuine water rower heart rate receiver box and chest strap (which I was going to buy anyway).
When I spoke to the staff at Gym Ratz I found them very honest and full of helpful information and advice without trying to pressure me into a sale.
I am delighted with my rower and the extras that came with it making my purchase so much better value.
Thank you
J. Samson

Great service, great rower

Review submitted on 26th June 2014 by David

I'm sure plenty has been said about the Waterrower anyway. Its a lovely piece of kit, great design and stands up out of the way.

Best however, was GymRatz service - I telephoned to check order details and had a very useful conversation. The order was then fulfilled directly by WaterRower, and speaking with them to confirm delivery time was also a pleasure.

Certainly recommend ordering with confidence through GymRatz.

DF, London.

absolutely fantastic service & lovely machine

Review submitted on 17th October 2014 by Cat Grinter

By far & away the best customer service I've come across - the rower was cheaper than a lot of other shops were selling it for, plus there were lots of extras & free delivery & we couldn't believe it was in our living room 23hrs after we placed our order! The staff are exceptionally polite & the rower is quick & easy to assemble as well as being beautiful (as far as exercise equipment goes!), well made & fantastic to use. The noise of the water as you row is great. Very happy customer, thank you!

Smooth action, smooth transaction

Review submitted on 13th May 2015 by Scarlett Parker

Gymratz are clearly a very professional retailer, and customer service has been consistently good whether by phone or email. They seem to have a symbiotic relationship going with the WaterRower UK distributor, and the whole thing went without a hitch.

As for the product, the whole family is instantly hooked. It’s already part of the furniture (literally). Relatively straightforward to assemble, robust, and comfortable in use, even during more extreme high intensity sessions. I’m confident it’ll see many years of regular use. If you’re thinking of buying one, do it here. You won’t regret it!